This privacy notice explains how we collect, use and protect personal information when you visit blondwolf.co.uk, contact us, request a quote, book a consultation, start switching accountants or become a client.
Who we are
The data controller is Blond Wolf Group Ltd.
Email: info@blondwolf.co.uk
Telephone: 07460 067336
We are registered with the Information Commissioner’s Office.
Information we may collect
Depending on how you use our website and services, we may collect information including:
- your name;
- email address;
- telephone number;
- business name;
- company number;
- business type;
- turnover and transaction information;
- VAT and payroll information;
- information about your current accountant;
- information submitted through quote, contact, consultation and onboarding forms;
- correspondence with us;
- identity and verification information where required;
- information needed to comply with legal, tax and anti-money-laundering obligations;
- website and analytics information where you have consented to relevant cookies.
How we use information
We may use personal information to:
- respond to enquiries;
- provide estimated pricing;
- assess whether Blond Wolf is suitable for your business;
- prepare proposals;
- arrange consultations;
- onboard clients;
- perform accounting and tax services;
- communicate with previous accountants where authorised;
- meet legal and regulatory obligations;
- prevent fraud and comply with anti-money-laundering requirements;
- administer our website;
- understand website performance where analytics consent has been provided;
- maintain records and protect our legal rights.
Lawful bases
Depending on the activity, we may process information because it is necessary to take steps at your request before entering into a contract, perform our contract with you, comply with a legal obligation, pursue our legitimate interests or because you have given consent.
Where we rely on consent, you can withdraw that consent.
Companies House
Where you use company search functionality, we may use public Companies House information to help identify your company and reduce the amount of information you need to enter manually.
Service providers
We may use carefully selected service providers for services such as website hosting, email delivery, booking, accounting software, identity verification, communications, analytics and IT support.
They may process information on our behalf only where appropriate arrangements are in place.
International transfers
Some technology providers may process information outside the United Kingdom. Where this occurs, we take appropriate steps required by applicable data-protection law.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, regulatory, tax, accounting and professional obligations.
Different categories of information may have different retention periods.
Your rights
Depending on the circumstances, UK data-protection law may give you rights including access, correction, erasure, restriction, objection and data portability.
Where processing is based on consent, you may withdraw consent.
Contact: info@blondwolf.co.uk
Complaints about personal data
If you have concerns about how we use your information, please contact us first so we can investigate.
You also have the right to complain to the Information Commissioner’s Office.
Telephone and virtual assistant
When you call Blond Wolf, your call may initially be handled by a virtual assistant. The assistant can answer general questions, collect information you choose to provide, help estimate pricing and direct enquiries to the appropriate next step.
Where your question requires professional accounting or tax judgement, it may be referred to an accountant for review.
We do not currently record telephone calls.
Cookies
Our use of cookies and similar technologies is explained in our Cookie Policy.
Changes
We may update this Privacy Policy when our services, technology or legal obligations change. The current version will be published on this page.